The World Summit on Frontline Humanitarian Negotiation, the CCHN's flagship event, will take place from 1 to 3 November. Shaped by humanitarian professionals' real-life challenges, the program offers several sessions led by experts from around the world and, for the first time, a negotiation simulation run by experienced frontline negotiators. This picture belongs to the ICRC's audiovisual collection. It was taken at the end of the Rwandan genocide on 20 August 1994. About 1500 Rwandan refugees at the time crossed the Ruzizi Bridge to get to Zaire, where they invaded the city of Bukavu. Here the Rwanda-Zaire border is temporarily closed. As revealed in the picture, frontline negotiations happen in tense and insecure environments, the results of which are often life-saving operations for the population concerned.